FAQ

Not everyone gets out, the games are a challenge and  there is a sense of achievement if you escape. However, each game has a dedicated Games Master watching and listening to your game, they are there for your safety but also to help with clues and information so that you do get as far as you can within the time limit. It is a good idea to tell the Gm you have never been before so they know. You can ask for clues as often as you wish there is no limit.

Please arrive 10-15 minutes before your booking time to ensure you get into the room on time.

No. Without purchasing Flexi we are unable to make any adjustments to your booking. We strongly recommend you purchase Flexi., it is inexpensive and will give you piece of mind should your arrangements need to  change.

All  the rooms we have are listed on our website. Whilst we hope to open new rooms in the future, we have no immediate plans for any at present. it is. good idea to check out the information about each room before you make your selection.

Some of our rooms are dark /contain eerie theming, but no rooms contain horror elements, jump scares or live actors.

It is unlikely if you follow the instructions, however it is possible. We recommend you bring a change of clothes just in case.

Yes, the plane has a motion platform that provides some movement. If you suffer from motion sickness you can step out of the room at any time and the movement is not continual. Once you start playing the room you will see what controls the movement.

Yes, our age guidelines are recommendations, not rules, however the puzzles may be difficult for younger children. We would recommend the 60 minute rooms for Children.

Children 17 and under must be accompanied by a paid adult inside the room.

No, however we do run promotions throughout the year so do keep an eye out for those!

We can make some adjustments to cater for certain disabilities such as allowing people to walk round rather than crawl through tunnels, however we are unable to accommodate wheelchairs in most rooms.

Some rooms are upstairs and there are no lifts. Many of our rooms contain flashing lights which may be unsuitable for some people.

If you have a disability you should contact the manager and explain any concerns and then they will be able to guide you as to which room to choose.